HealthCare Partners serves as a liaison between you and your healthcare provider. We are committed to respecting your right to privacy. Under no circumstances will we divulge or release to a third party any health or personal information that you supply to your provider through our network. Our computer encryption and security devices are in place to protect your information and correspondence with your healthcare providers. We are dedicated to protecting your right to seek health-related information in a secure and private environment.

Information Collection and Use

We ask for your name and other individually identifying information when you register for Patient Online Portal. We may also access information about you from your provider in order to provide Patient Online Portal services. For example, we access the list of providers you have seen in the past, in order to allow you to select a provider for a new appointment.

HealthCare Partners will not, under any circumstances, share any health or personal information with any third party other than your designated provider.


We have implemented technology and security policies, rules and measures to protect the health and personal data that we have under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. We also protect your information by requiring that all our employees and others who have access to, or are associated with, the processing of your data to respect your confidentiality.

Health Resources

In order to provide you with greater value, HealthCare Partners or your provider may provide links to various third-party Web sites. However, even if a third-party affiliation exists between HealthCare Partners or your provider and that destination site, we exercise no authority over linked sites, each of which maintains independent privacy and data collection policies and procedures. HealthCare Partners assumes no responsibility or liability for these independent methods or actions and is not responsible for the independent policies or procedures of destination sites. Similarly, we cannot take responsibility for the privacy initiatives or the content of such Web sites. These destination links are provided only for your convenience, and as such, you access them at your own risk.


A cookie is a piece of data stored on your hard drive that contains information about you. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once you close your browser, the cookie simply terminates with no retained record of your use of the site.


If you have any questions about the security at our Web site, you can contact us at

Correction/Updating Personal Information

You can always contact us in order to (i) deactivate your account, (ii) update the Personal Information that you have provided to us, and (iii) change your preferences with respect to contacts, by emailing us at You can also request to update your personal information by going to the Profile and Preferences section of the site.

Notification of Changes

If there is any change in HealthCare Partners' privacy policy, we will post those changes immediately and notify you by mail so that our users are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. We will only use information in accordance with the privacy policy under which the information was collected.

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This website cannot provide urgent or emergency assistance. For urgent medical needs that are not life-threatening, please contact your doctor's office or visit one of our Urgent Care Centers. For a life-threatening emergency, call 911 or go to the nearest hospital.